Using the concept of "civility" as the major theme, this fully updated second edition offers a unique and alternative way to teach and learn about communication.
Shelley D. Lane was Associate Dean of Undergraduate Education and Associate Professor of Communication at the University of Texas at Dallas, USA.
Ruth Anna Abigail is Faculty Emerita at Azusa Pacific University, USA.
John Casey Gooch is Area Head for Communication Studies and Associate Professor of Rhetoric in the Harry W. Bass Jr. School of Arts, Humanities, and Technology at the University of Texas at Dallas, USA.
