From the bestselling author of the Love & Respect phenomenon comes a healthier way to communicate in the digital age, where one misstep can cost you everything.

Every day we are given plenty of new examples of people communicating without thinking and soon regretting it. Social media means what it says: it's social! Our methods of communication today allow for something to potentially be broadcast around the world in seconds.

Every day we have the potential of both verbal and written blunders. It makes no difference if we are talking to a stranger in a store, chatting on a cell phone with our mothers, or sending an e-mail to a coworker; we can and do miscommunicate, and people can and do get the wrong idea. When we don't pause long enough to think before speaking or writing, it commonly yields a misunderstanding and leads to a clash.

This book is about preventing misunderstandings and allowing for understanding. From external examples to internal turmoil, Before You Hit Send is about the four things we must think through before communicating. In all things we wish to say or write, we would be wise to ask ourselves,

• Is it true?
• Is it kind?
• Is it necessary?
• Is it clear?

Learn to ask and answer these four questions honestly, thinking wisely before you speak. Uncover why we consciously and subconsciously get into communication disasters to begin with. Through this enlightening guide, you may be surprised what you discover about yourself.