Wilhelmina Evangeline Beatriz Paige is better known as "Web" to her friends because of her seemingly endless knowledge of computers. Always eager to lend a hand, she takes pride in helping the "technically-challenged" in her neighborhood as part of her "pay-it-forward" philosophy. But when her closest friends become the targets of cyber bullying and online predators, Web realizes that safely navigating the Internet is more than just using strong passwords and antivirus protection. By helping those who can't help themselves, Web embarks on a journey through which she learns things from not only her friends, but also strangers, adults, and most importantly, herself.